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Privacy Policy
Smart Home Fibe Policy
At Smart Home Fiber, your privacy is our priority. This policy explains how we collect, protect, and use your information when you visit, contact or use our services at smarthomefiber.com. By using our website, you agree to the terms and conditions described below.
Information We Collect
We collect details that help us provide you with the best service, including:
- Personal Details: Your full name, email address, and phone number.
- Location Data: Your physical address and ZIP code (to verify which services are available in your area).
- Service Preferences: The specific plans or providers you are interested in.
- Payment Information: All credit and debit card information is encrypted and processed through secure systems. Our company maintains active PCI-DSS certification.
- Technical Data: Your IP address, browser type, device info, and cookies to improve website performance.
How Do We Use Your Personal Information?
We use your data to:
- Verify service availability at your location
- Process and confirm your orders.
- Only share necessary details with your selected provider to activate your service.
- Securely handle billing and payments.
- We use non-confidential data to improve quality, maintain reliability, and enhance the security of our website.
- We address your questions properly and deliver dedicated customer support.
Payment Security
Your financial security is vital. We do not store or process your payment details on our own servers. All transactions are handled by trusted, industry-standard third-party processors or official service provider portals using high-level encryption.
Your Rights & Choices
You are in control. You can contact us at any time to:
- Update or correct your personal information.
- Request a copy of the data we have on file.
- Ask us to delete your information.
- Opt-out of marketing emails or calls.
Cookies & Tracking
We use cookies to enhance your experience and analyze how our site is used. You can disable cookies in your browser settings, though some website features may not function perfectly without them.
Data Protection
We use professional security measures to shield your data from unauthorized access. While we strive for 100% security, please remember that no method of online transmission is completely bulletproof.
Third-Party Links
Our site may link to other provider websites. We are not responsible for their privacy practices, so we encourage you to read their policies separately.
Children’s Privacy
Our services are designed for adults. We do not knowingly collect information from children under the age of 13.
Policy Updates
We may update this policy occasionally. Any changes will be posted on this page with an updated “Last Modified” date.
Contact Us
If you have questions or need help with your data, please reach out:
Disclaimer: Smart Home Fiber is an independent, authorized sales agent for internet and TV providers, including Windstream, Wow, Ziply, AltaFiber, EarthLink, HughesNet, Frontier, BrightSpeed and Metronet. We may receive compensation when customers sign up, but this does not affect pricing. All trademarks are the property of their owners. Some images on this site are stock or illustrative only. Business information, contact details, and service descriptions are accurate and reflect our real offerings.
